Accessibility
BigEZ Depot wants every customer to be able to browse our inventory, check prices, and reach us — whatever device or assistive technology you use. This page explains what we've done, how we test, where we still fall short, and how to tell us when something isn't working.
Our standard
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, the standard referenced by the U.S. Department of Justice for websites. The site is available in English and Spanish.
What we've done
Across the site, we have:
- Made every control usable from a keyboard alone — including product windows, photo viewers, the menu, and the filter panel — with a visible focus indicator.
- Given product listings screen-reader names that include the price, sale price, discount, condition, and whether an item has sold.
- Checked text and button colours against the WCAG contrast minimums.
- Structured every page with headings and landmarks, and added a skip-to-content link.
- Translated screen-reader labels into Spanish along with the visible text.
How we test
Every public page — including product windows while open, and the individual product pages — was checked with automated accessibility testing (axe-core) and by hand with keyboard-only navigation on September 16, 2026. Testing with screen readers is ongoing, and we re-check after changes to the site.
Known limitations
We'd rather be upfront about what isn't perfect yet:
- Product photos are described by the product's name rather than a detailed description of the image. Call us and we'll describe any item in as much detail as you need.
- Individual product pages (the ones that open from a search engine) are currently in English only.
- Our inventory updates live as items sell, so a listing you're reading may change while you browse.
- Financing applications are completed on our financing partners' own websites, and the map is provided by Google. We don't control the accessibility of those services.
- Staff-only tools are not covered by this statement.
Tell us if something isn't working
If any part of this site is hard to use, we want to know. Contact us and we'll help you right away by another means, and aim to fix the problem itself within a reasonable time:
- Phone: (470) 983-3986
- Email: bigezdepot@gmail.com
- In person: 7264 Washington St SW, Covington, GA 30014
- Hours: Mon–Sat 10 AM – 9 PM · Sun 11 AM – 7 PM
We aim to respond within two business days.